Doc Requirements

Necessary Valid documents upload / send

  • Trade license
  • Drug License
  • NID
  • TIN
  • VAT Reg. (If Have)
  • Shop Front and Side Picture

PP Delivery Equipment

PP Delivery equipment provided by City Medicine

  • Small / Medium size Packet
  • Delivery bag
  • Delivery person’s T Shirts & cap
  • ID card for Delivery Person
  • PP indicator outbound sign

PP Management

City Medicine provides the below services to PP

  • Mobile Apps
  • Web apps
  • Online area based Order Tracking
  • Real-time Monitoring
  • 24 hours transaction settlement
  • Support Centre for PP.
Register Today

Register Your Pharmacy

To register as a PP, register here, please do not hesitate to contact us.

By submitting this form you agree to our terms and conditions and our Privacy Policy which explains how we may collect, use and disclose your personal information including to third parties.

Frequently asked questions

1. What services does City Medicine offer?

City Medicine is an initiative to your door steps delivers your ordered medicine the widest range of medicines through booking online over the apps.
Yes. You will have to upload a valid prescription to buy medicines via the Order with prescription options of the App. In case you want to buy your wellness or regular medicine click the option “Order your Medicine”. Medicines requiring prescription have a small Rx mark against them. In case you have misplaced your prescription, our customer care helps you with prescription over a call.
You can buy medicines on City Medicine via cash on delivery, card payments (Debit/Credit), and other payment wallets such as bkash, rocket , Nagad etc.
Your prescription could be rejected due to the following reasons.
1. Values pertaining to dosage not matching with what you have ordered
2. Prescriptions that have already been stamped for no further usage
3. If the prescription is more than a year old.
4. If it contains certain Schedule H drugs that we do not dispense, example sleeping pills.
Yes but, City Medicine delivers medicines only in Bangladesh.
City Medicine platform ensure delivers medicines on all 7 days of the week. Generally, medicines ordered via the City Medicine app will be delivered within 24- hours. All our deliveries happen between 10 am to 10 pm.
City Medicine apps is a common tech platform for all pharmacy to deliver the order as per the apps terms & conditions where we mentioned & ensured by the PP to deliver only the genuine or authentic products.
You can change your address by just editing it while check out. You need to do this before your medicine is dispatched.
All you need to do is to simply send a mail to [email protected] You can also call/ Whatsapp us on 01844051515.
If you want a tie-up with City Medicine, you can take a look at our webpage section PP Registration on and follow the instructions to become a PP or Call 01844 941515 for more details.
Once you have placed your order you will receive notifications updates on your registered mobile number. In order to know the status of your order follow the apps steps.
Currently, Dhaka divisions and very soon it will available all over the Bangladesh.
Yes, we have a lot of customers placing orders for themselves & their loved ones who live in different location. You can add up to 5 different locations as place of delivery.
It’s simple. Go to the City Medicine App and logout. Now re-login but click forgot password. Enter your registered mobile number and you will receive a one-time-password (OTP). Enter OTP and add your new password.
Yes, our PP sells refrigerated products and medicines. These are available in limited location of cities we service directly.
For general queries message us @ 01844941515 (Whatsapp) and for details regarding your order call or email [email protected]

1. How do I order medicines from City Medicine?

City Medicine has made ordering medicines fast and all you need to do is to simply follow these three simple steps:
1. Upload a valid prescription
2. Search and add medicines
3. Confirm order
4. Payment online / COD
Yes, City Medicine app is available free of cost over Play Store and upcoming in App Store.
Yes, you will have to create a City Medicine account in order to use this app. It's simple, free and takes a few minutes.
Yes, you will get notified instantly in case you order medicine and so forth.
City Medicine app is 100% safe to use. Any payment done via the app will be encrypted and kept safe from fraudsters. We take the responsibility in ensuring that your payment details are kept safe and stored via our intelligence team who work continuously hard in keeping your personal information confidential.
By using the City Medicine App you can order online, shop medicines and wellness by just a few clicks. You can get medicines faster including schedule your order by subscribing to us.
You can download the City Medicine app via the Play Store or IOS App Store. You can also give a call to customer care to download the app.
Once you have placed an order, you will receive a confirmation call or SMS from our customer service. Your medicines will be delivered at your doorstep on the delivery time mentioned in your confirmation SMS. We deliver in emergency mood within 30 minutes to 1 hour and deliver in 24 hours
Yes. You can order the same medicine for two different people provided you give valid prescriptions for both.
Yes. You will have to sign up or register with City Medicine in order to buy medicines.
Once you have placed your order you will receive notifications updates on your registered mobile number. In order to know the status of your order follow the apps steps.
Yes, in case you have misplaced your prescription, our doctors help you with diagnosis & prescription over a call. OTC products such as wellness products, herbal products, diabetic footwear, copper bottles etc., do not require a prescription and can be ordered without prescription.
Our PP will deliver your order to your doorstep according to your delivery choose option. We also make sure that medicines are packed in City Medicine provided packet keeping up with safety regulations.
Yes, we will keep you informed by call or SMS in case there is a delay in processing your order.
We charge you a nominal fee of BDT.30 only for an order.

Still have a questions?

If you cannot find answer to your question in our FAQ, you can always contact us. We wil answer to you shortly!

01844 941515-17

For more assistance

[email protected]

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